Portals and enquiries
Get properties onto ImmoScout24, willhaben, immowelt and others and receive every enquiry as a lead.
Which portals are supported?
ImmoScout24 Germany via its API (sign in, confirm, done) and every OpenImmo portal via FTP: ImmoScout24 Austria, willhaben, immowelt, Kleinanzeigen, derStandard and more. Set up once under Settings → Connections → Portals.
How do portal enquiries get into livelisted?
Every property has its own receiving address (…@mail.livelisted.app), shown in the "Publish" tab. Enter it in the portal as the forwarding address for enquiries. Every enquiry mail becomes a lead with name, contact and message. "Send test enquiry" checks the connection at once.
And enquiries from my website?
Via the property's form webhook URL or the API (POST /api/v1/leads). Zapier and Make work with it too. Both are on the property's "Lead inbox" card, the reference is at /docs/api.
How often are the portals updated?
Changes to a property go to the connected portals with the next run, usually within minutes. Archived properties are removed from the portals.
What happens when the same person enquires twice?
livelisted recognises the e-mail address and attaches the new enquiry to the existing lead. You see the whole history in one place.